{"id":203197,"date":"2024-06-13T10:43:36","date_gmt":"2024-06-13T09:43:36","guid":{"rendered":"https:\/\/www.tzorg.nl\/ik-ben-al-client\/veelgestelde-vragen\/5-1-wat-doe-je-met-een-klacht-over-ons-2\/"},"modified":"2025-01-09T20:46:37","modified_gmt":"2025-01-09T19:46:37","slug":"5-1-wat-doe-je-met-een-klacht-over-ons","status":"publish","type":"question","link":"https:\/\/www.tzorg.nl\/ik-ben-al-client\/veelgestelde-vragen\/5-klachten-en-geschillen\/5-1-wat-doe-je-met-een-klacht-over-ons\/","title":{"rendered":"5.1. Wat doe je met een klacht over ons?"},"content":{"rendered":"<p><span style=\"font-family: 'Helvetica Neue LT Std', sans-serif; background-color: rgba(239, 239, 239, 0.4);\">Je bespreekt een klacht eerst met jouw zorgco\u00f6rdinator<\/span><span style=\"font-family: 'Helvetica Neue LT Std', sans-serif; background-color: rgba(239, 239, 239, 0.4);\">. Kom je er niet uit? De volledige klachtenregeling vind je <a target=\"_blank\" href=\"\/ik-ben-al-client\/contact\/\" rel=\"noopener\">hier <\/a><\/span><span style=\"font-family: 'Helvetica Neue LT Std', sans-serif; background-color: rgba(239, 239, 239, 0.4);\">of kun je opvragen bij jouw zorgco\u00f6rdinator. Deze klachtenregeling beschrijft de wijze waarop je een klacht kunt indienen bij Tzorg en op welke wijze Tzorg omgaat met jouw klacht. Het doel van de klachtenregeling is, om op grond van ontvangen klachten, structurele tekortkomingen in de dienstverlening en\/of organisatie signaleren en te verbeteren.<\/span><\/p>\n","protected":false},"template":"","question-category":[15],"class_list":["post-203197","question","type-question","status-publish","hentry","question-category-5-klachten-en-geschillen"],"acf":[],"yoast_head":"<title>5.1. 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